Timing: Typically you can expect your order to ship within a day or two with Canada Post Expedited Parcel Service. We will inform you by email when it ships and include your tracking information. Please keep in mind that at the present time, Canada Post is experiencing high volumes and advising that delivery time will be longer than usual.
Out of Stock: In the event that an item is temporarily unavailable, you will receive an email informing you and we will give you an idea of when we expect to have it. If you do not wish to wait you can reply and we will refund you.
Cost: Your most cost-effective option is to pick-up yourself or arrange for someone to do so on your behalf. We are happy to provide no contact, curb-side pick-up. Alternately, we can deliver to you in the Ottawa area (within a 30 km range) for $5.00. As a Website Launch offer, we are shipping within Ontario for $10 and out-of-province elsewhere in Canada for $15 and internationally for $29.95. This is subject to change in the future at our discretion and we will inform you on this page.
Due to the Covid-19 pandemic, for the sake of everyone's safety, all sales - both online and in-store, are a final sale. If you are not satisfied with your purchase, please let us know. We’ll do our best to ensure that you are happy. If you decide to return the product, it must be in perfect resalable condition including any original packaging. You will receive a refund of the original purchase cost, excluding shipping fees. We are unable to reimburse the return shipping cost.