Timing: Typically you can expect your order to ship within a day or two with Canada Post Expedited Parcel Service. We will inform you by email when it ships and include your tracking information.
Out of Stock: In the event that an item is temporarily unavailable, you will receive an email informing you and we will give you an idea of when we expect to have it. If you do not wish to wait you can reply and we will refund you.
Cost: Your most cost-effective option is to pick-up yourself or arrange for someone to do so on your behalf. We are happy to provide no contact, curb-side pick-up. Alternately, we can deliver to you in the Ottawa area (within a 20 km range) for Free with purchase of $50+ ($7.50 under $50). We offer flat-rate Canada-wide shipping for $10 and international for $29.95. Subject to change.
If you are not satisfied with your purchase, please let us know. We’ll do our best to ensure that you are happy. If you decide to return the product, it must be in perfect resalable condition including any original packaging. You will receive a refund of the original purchase cost, excluding shipping fees. We are unable to reimburse the return shipping cost.